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Executive Education

Conflict Management Strategies

Make conflict resolution part of a healthy work environment

Delivered online in real time

While differences and disagreements between people are inevitable,?conflict is not inherently corrosive. It can be part of a productive work environment provided it is skillfully managed.?

In this program, you will gain key insights on workplace conflict and learn ways to manage, resolve or deescalate it. Assess your personal style and approach to conflict, and practice new skills for managing conflict on both individual and team levels. Anticipate and prevent conflicts when possible, and resolve them in a fair and considerate manner. Leave with an action plan for applying your learnings to conflict situations in your workplace. ?

The program focuses on the individual dynamics of conflict resolution, including conflicts?between managers and workers as well as between co-workers. It does not cover legal or contractual conflicts (e.g. collective bargaining) or broader societal conflicts like aboriginal land claims.?

Online program format

Each day of the program includes facilitator-led online sessions in real time, with ample breaks provided.?Sessions are highly interactive, enabling you to network with peers, brainstorm ideas, engage in skill-building activities, and receive constructive feedback. You will also have access to self-directed resources (readings, videos, self-assessments etc.) that you can review at any time.

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草蜢社区在线观看-草蜢影院在线影院