Explore our communication and negotiation programs

Better communication delivers better outcomes in every business situation. Our popular communication programs help you build consensus and get results in a world of disruptive technology and shrinking attention spans.

Join us in-class or online

Our programs are offered in three different formats: in-class, online real-time (facilitated live with specific start and end dates), and online on-demand (self-directed/self-paced, with no specific dates.) Please click the “Learn more” links to see the format for each individual program.

Adaptive Communication: Thinking on Your Feet

The word “Improv” is usually associated with comedy, but it is equally applicable in business. Become a more agile leader by integrating improvisational skills into your managerial toolkit. Develop a “ready for anything” mindset, and respond confidently in dynamic environments.

Communicating without Authority

This program provides strategies and skills that anyone with limited authority can use to communicate with competence, confidence, and credibility. Overcome obstacles to success, and increase your effectiveness when addressing others with more or equal authority.

Communication and Emotional Intelligence for Managers

Sharpen your leadership impact from the inside out, through self-reflection and activity-based development. Become more self-aware, as you choose to improve your emotional intelligence. Use communication as an extension of your leadership choices.

Communication for the Senior Leader?

Delivered in partnership with The Humphrey Group Inc., this program focuses on the strong links between leadership and communication at the highest levels. Apply an inspirational leadership approach that drives people to action, and navigate complex political dynamics.

Conflict Management Strategies

Make conflict resolution part of a healthy?work environment. Anticipate and prevent conflicts when possible, and resolve them in a fair and considerate manner when they do occur. Practice techniques for managing conflict on both personal and team levels.

Effective Writing for Business

Apply a reader-focused mindset for planning, organizing, drafting, and evaluating written messages that capture the interest and commitment of busy readers. Engage in skill-building exercises designed to increase your writing proficiency.

Facilitation Skills for Leaders

Learn skills for facilitating effective meetings. Overcome common meeting stumbling blocks, and enable dialogues that generate trust, participation, and effective action. Develop an action plan for showcasing your talent as a facilitative leader.

Negotiation and Influence for Women

Women have traditionally been in the dark when it comes to leveraging the power of negotiation. Designed for female professionals, this program introduces the mindsets and processes needed to negotiate for influence and impact.

Persuasion and Influence

Practice effective persuasion tactics under a variety of situations. Build trust with your audience, communicate clearly to strengthen your message, and appeal to people’s emotional and intellectual sides. Exercise constructive influence throughout the organization.

Presenting as a Leader?

Delivered in partnership with The Humphrey Group Inc., this powerful program will take you from an informational to an inspirational presentation style. It includes hands-on presentation workshops in formal, informal, and off-the-cuff situations.

Storytelling for Leaders?

Stories build connections in ways that information does not. Delivered in partnership with The Humphrey Group Inc., this program will help you use storytelling as a powerful leadership tool. Tap into the stories you have within you?and use them to inspire your audience.

Strategies and Skills of Effective Negotiation

Learn effective strategies and techniques for a variety of negotiation situations: from two-party/single issue, to complex negotiations involving multiple issues and parties, to negotiating online. Engage in applied exercises to build real-world negotiation proficiency.

Taking the Stage ?

Delivered in partnership with The Humphrey Group Inc., this program enables women to project leadership through the lens of communication. Unlock the power of your voice, and achieve a confident and authentic leadership presence in your organization.

"I cannot say enough about how valuable this course was in helping to break down the key elements of an effective presentation to be a stronger communicator. The instructors were incredibly knowledgeable and gave us a great set of tools that we can take away and apply in our lives and professions. Great course!"

Danielle Jang
Media Relations and Government Affairs Advisor, Vancouver Fraser Port Authority

Image of woman with a headset talking

Stay in touch

Join our mailing list to receive relevant program updates and exclusive event invitations.